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‎09-14-2022 09:34 PM

HP Recommended
Product: HP Photosmart 7525 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Photosmart 7525 printer that I am unable to connect to web services so that I can use eprint.  I am connected wireless to my printer.  I can launch the webserver on the printer by specifying the IP address of my printer in my browser.  That all seems to work, but when I depress the eprint button on the printer lcd display, I get the message "unable to connect to web services".  I have upgraded the firmware on the printer to the most current version ELM1CN1434BR.  I have also tried specifying a manual IP address but it still doesn't work.  Any help will be greatly appreciated. 

 

Thanks in advance.

 

Category:
1 person had the same question
1 REPLY 1

‎09-20-2022 04:09 AM

HP Recommended

Hi @kzhf2d

Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query. I will be glad to help you.

 

I see that you are facing issues with connecting to web services on your HP Photosmart 7525 E-All-In-One Printer.

 

Please follow the steps in this document (click on the word document to open the web page) to turn on Web Services from the Embedded Web Server (EWS).

 

Let me know if this helps.
Take care and have a great day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Rainbow23 - HP Support.
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