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‎10-22-2020 03:53 PM - last edited on ‎05-26-2021 11:33 AM by Retired

HP Recommended
Product: HP Deskjet 2652
Operating System: Microsoft Windows 7 (64-bit)

I bought Non-HP Ink it does not claim to be HP Ink. Several warning messages claim I am using counterfeit HP ink - No where does it write HP Ink. I was tired of paying money for HP Ink that quits when the level shows 3/4 to 1/4 full. Now my Printer is being held hostage by HP for not using HP Ink. How do I fix this?.  

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1 person had the same question
1 REPLY 1

‎10-25-2020 07:54 AM

HP Recommended

@kaibigan284, Welcome to the HP Support Community!

 

HP does not recommend the use of non-HP ink cartridges. It may or may not work. HP cannot guarantee its functionality. You may use it at your own discretion.

 

Update the printer firmware and check if that helps

Click here to download and install the latest firmware from your computer.

Click here to know different methods of updating printer firmware.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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