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‎01-08-2024 03:19 PM - edited ‎01-08-2024 03:28 PM

HP Recommended

Have a CM1415fnw multifunction color laser, been using it with Mac OS Ventura. Just had to replace my wireless router, so the network changed. But cannot re-establish wireless connectivity. Wireless network test on the printer shows everything working great, on the same wi-fi network as the Mac. The "smart" (LOL) installation assistant detects the printer and shows an IPV6 address, but says it can't get any printer info. Took 5 tries to manually install the printer in System Settings, but that also won't communicate with the printer. Bonjour is running but the "smart" installer says it isn't. 🤦🏻‍ Bluetooth is running.

 

Rebooting printer and Mac made no difference. Of course HP provides no direct support and the support pages lead in circles. Even the latest OS choice on this form is an outdated OS version. HP clearly doesn't test or update for the Mac. Anyone have a suggestion?

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