HP support scam

[Brian446]

Fell for HP support scam. When they said they could fix my connection problem with a non-HP product, I finally realized I had been had. See attached picture. EV Globalt.com isn’t’t real, and I hope changing all my passwords will rectify the breach. I foolishly allowed a download so they could “find my problem.”

Stay safe.

[Dragon-Fur]

@Brian446 

First, please read and heed our public service announcement -

Welcome to the HP English Community --

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<< Warning - Read >>

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

HP Support does not use Community "Tags"

HP Support does not free post support phone numbers on nor does HP Support free post Chat links.

Your computer is not full of bugs.

Do not trust "support numbers" that show up in Tags. 

Do not wander around on the Internet looking for HP help.

There be vermin afoot.

HP Community cannot make use of Private Information -

Thieves love to grab up private bits that are posted for all to see

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Well, at least you wiggled free.

There are SO many scam sites on the internet.

Some of the worst might even come up first due to the way search engines might prioritize results.

Some support type sites are just out there trying to make a living.

We want to believe that.

Do report what happened to the authorities --

If you gave out any personal information (for example, banking), call your bank.

Run a security scan with your own security software or Windows Defender.

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What can we do?

I have sent your concerns to our Community Moderator team.

Should there be an answer, please look for a message here before the agent uses other methods to contact you.

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READ – Be Informed – Be Aware

 HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site

 HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

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Important

Never post private information in the HP Community!

Thieves are waiting - do not just hand out your privacy to their keeping.

HP Support does not free-post phone numbers for HP Support on the Internet.

Your computer is not full of bugs and you do not need to pay a fee for driver support.

Pay attention to where you are going.

Do not wander around on the Internet looking for help –

When looking for help, start only at legitimate web sites for your product.

One dot, one letter, a single space out of place can land you on the dark side.

• HP Support  HP World-Wide Support
•  Store/HP.com USA HP Sales and Customer Service >> Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.
• HP products, start here in the HP Community or at the HP Website
• Microsoft / Windows - start at Microsoft Web Site 
• Printer Software - 123.hp.com - Printer setup from the HP® Official site
• Help with Instant Ink - HP Instant Ink Support - Website 
• Out-of-Warranty > Paid Subscription or One Time Help: -  HP SmartFriend Services | HP® Official Site
  • Open the SmartFriend Data Sheet - Contact Information 
  • Scroll down to section “Service by Region” and check the contact options in your region / location.

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Do not be a victim.

Stay vigilant.

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Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"