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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Color LaserJet Pro MFP M479fdw
Microsoft Windows 11

Hello All,

 

My printer keeps reverting to an 'offline' state. It's connected via wifi to my laptop. 

 

As the laptop is managed by organisation there is only so much I can do on it re downloads to rectify. 

 

I guess I'd just like to know why it keeps happening, the printer is brand new.

 

Cheers.

 

Cameron. 

 

 

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