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‎03-14-2022 06:11 AM - last edited on ‎03-16-2022 10:43 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 9012 All-in-One Printer
Operating System: Microsoft Windows 11

The printer continues to drop connection to home internet. I will unplug the printer and then plugin again to reset the printer. About a day later, the blue light indicating network activity on the printer will blink showing that the printer has lost connection. I need help. thanks,

Category:
1 person had the same question
1 REPLY 1

‎03-18-2022 08:29 AM

HP Recommended

@mrobi4571

 

Welcome to the HP support community.

 

I understand that you are getting printer connectivity issues, I am glad to assist you.

You might have to reset the printer.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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