• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎11-05-2022 06:40 AM - edited ‎11-12-2022 01:55 AM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Hello, recently when trying to access the printer settings i cannot go into advanced settings anymore. It wants to redirect to https and then i get this error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

I have tried several browser without any luck and i'm also unable to enable webservices on the printer.

Why do i get this protocol error when trying to go into advanced settings using the broswer? The printer itself is working and i can reach its website using its local ip address but only the basic settings work.

Also scanning to my NAS drive on the local network does not work anymore. 

Thanks for any feedback on this.

Category:
8 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.