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‎03-15-2021 04:53 PM

HP Recommended
Product: HP ENVY 7645
Operating System: macOS 11.0 Big Sur

Printer will not print with the 5G network.  Added the wireless network name and password several times and it doesn't recognize the 5G connection.  Printer also stopped printing remotely.  Used the wizard setup with no luck.  The operating system on the Mac is macOS 11.2.3 Big Sur.  Any suggestions?

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1 REPLY 1

‎03-15-2021 07:21 PM

HP Recommended

I don't know your printer spec's but most printers use the 2.4G network.

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