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Common problems for Connectivity Issues
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Have a new hub and am unable to connect HP3050A printer

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @kass1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you are unable to connect your HP 3050A printer to a new hub. Follow these troubleshooting steps to resolve the issue:


Check Network Configuration:
 

  • Ensure that your new hub is configured correctly and provides a network connection. Confirm that other devices can connect to the hub.


Printer Network Settings:
 

  • Access the printer's control panel and verify that the network settings are correctly configured. Ensure the printer is set to connect to the correct Wi-Fi network name (SSID) provided by your new hub.

 

Reboot Devices:
 

  • Restart both the hub and the printer. Sometimes, simply rebooting the devices can resolve connectivity issues.


Update Printer Software:
 

  • Ensure that your printer's firmware is up-to-date. Visit https://support.hp.com/us-en to download the latest software updates if necessary.


Ensure Wireless Settings are Correct:
 

  • Make sure the printer is within range of the new hub and that there are no physical obstructions or interference.


Reconnect to the Network:
 

  • Try reconnecting your printer to the network. Use the Wireless Setup Wizard on the printer to search for available networks and re-enter the Wi-Fi password if necessary.


Check Hub Compatibility:
 

  • Verify that the hub is compatible with your printer. Some modern devices may have compatibility issues with older printers.


Reset Network Settings on Printer:
 

  • As a last resort, reset the network settings on your printer to factory defaults and set up the connection from scratch.


    I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!


Jerry_57

HP Support

View solution in original post

3 REPLIES 3
HP Recommended

Hi @kass1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you are unable to connect your HP 3050A printer to a new hub. Follow these troubleshooting steps to resolve the issue:


Check Network Configuration:
 

  • Ensure that your new hub is configured correctly and provides a network connection. Confirm that other devices can connect to the hub.


Printer Network Settings:
 

  • Access the printer's control panel and verify that the network settings are correctly configured. Ensure the printer is set to connect to the correct Wi-Fi network name (SSID) provided by your new hub.

 

Reboot Devices:
 

  • Restart both the hub and the printer. Sometimes, simply rebooting the devices can resolve connectivity issues.


Update Printer Software:
 

  • Ensure that your printer's firmware is up-to-date. Visit https://support.hp.com/us-en to download the latest software updates if necessary.


Ensure Wireless Settings are Correct:
 

  • Make sure the printer is within range of the new hub and that there are no physical obstructions or interference.


Reconnect to the Network:
 

  • Try reconnecting your printer to the network. Use the Wireless Setup Wizard on the printer to search for available networks and re-enter the Wi-Fi password if necessary.


Check Hub Compatibility:
 

  • Verify that the hub is compatible with your printer. Some modern devices may have compatibility issues with older printers.


Reset Network Settings on Printer:
 

  • As a last resort, reset the network settings on your printer to factory defaults and set up the connection from scratch.


    I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!


Jerry_57

HP Support

HP Recommended

Thanks for your reply. All sorted now.

HP Recommended

That’s great—must feel good to have it fixed and running smoothly. You’re most welcome!

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Jerry_57

HP Support

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