Having trouble reinstating my HP 4135e printer.

[Grayham127]

Having problems with my HP printer, deleted it to try to reload the driver but it is asking for a password. I have tried 'admin' and 'hpinvent' but neither seem to work.  How do I reset the password or is there a factory set default that will let me in?

[Raj_05]

Hi @Grayham127,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 4130e All-in-One printer is asking for a password that you're unsure about, you might be dealing with a network setup issue or a security feature. Here are some steps to help you resolve the issue.

Reset Network Settings:

• On the printer, navigate to the Settings menu (usually accessed from the touchscreen).
• Look for Network Settings or Wireless Settings.
• Select the option to Restore Network Defaults or Reset Network Settings. This will reset the printer's network settings and may remove any saved passwords.

Factory Reset the Printer:

• Turn off the printer.
• While the printer is off, press and hold the Cancel and Power buttons simultaneously.
• While holding these buttons, turn the printer back on.
• Continue holding the buttons until the printer’s control panel displays a message indicating that it is resetting.

Reinstall the Printer:

• After resetting the network settings or performing a factory reset, try reinstalling the printer.
• Download the latest drivers and software from the HP Support website.
• Follow the installation instructions provided in the setup wizard, which will guide you through connecting the printer to your network and setting it up.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support