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Microsoft Windows 10 (64-bit)

My M209dwe is only a few weeks old and randomly, it will have to "set and think" when I tell it to print.  It might take a little while before it decides to print.  Drives me crazy.  Any suggestions before I take it back?

1 REPLY 1
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@depodawn

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  
 

Firstly, check your printer hardware and software on your Windows computer to improve printing speeds.

Reset the printer to recover from printer errors or failures:

  • With the printer turned on, disconnect the power cord from the printer.
  • Unplug the power cord from the power source.
  • Wait 60 seconds.
  • Reconnect the power cord to a wall outlet and to the printer.
    NOTE: HP recommends plugging the printer directly into a wall outlet.
  • Turn on the printer to complete the reset.

Next, turn off Quiet Mode:

  • HP Smart app: Open the HP Smart app, click your printer, and click Advanced Settings. On the Settings tab, click Quiet Mode under Preferences, select Off, and then click Apply.
  • NOTE: If prompted for a password or PIN, enter the password previously set by the printer administrator or PIN from the label on your printer. You can find the label on the back of the printer or open the cartridge access door and look inside the printer.
  • HP Printer Assistant: Search Windows for your printer, and then select your printer in the results to open HP Printer Assistant. On the Quiet Mode tab, select Off, and then click Save Setting.

Also, reduce print quality to improve print speed:

  • Selecting certain paper types or printing in higher quality can slow print speeds. Print with plain paper in reduced quality for faster print speeds.
  • Search Windows for printers, and then click Printers & Scanners in the list of results.
  • Click your printer, and then click Manage > Printing preferences.
  • Click the Paper or Paper/Quality tab, and then make sure Plain Paper is selected in the Type or Paper type field.
  • Adjust the print quality.
  • HP inkjet and LaserJet printers: In the Print Quality field, make sure Draft or Normal is selected.
  • HP Laser printers: Click the Graphics tab, and then click Standard in the Quality field.
  • Click OK or Apply to confirm the changes.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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I am an HP Employee

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