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Common problems for Connectivity Issues
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HP Recommended
HP OfficeJet Pro 8022 All-in-One Printer
Microsoft Windows 10 (64-bit)

Every time I sign into my HP Smart account, it asks for a code that should have been sent to Microsoft Authenticator on my Samsung Galaxy S9.

How do I add my HP account to Microsoft Authenticator? Where is the QR code needed to do so?

I cannot receive the code and therefore have to reset my access code all the time

 

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