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‎12-07-2022 06:05 PM

HP Recommended
Product: HP deskjet 2636
Operating System: Microsoft Windows 11

I recently got my Wi-Fi changed to spectrum and I didn't know I had to remove my printer from that Wi-Fi before getting rid of it. I also made the dumb decision to remove my printer from my HP smart account, so now every time I try to add the printer it says it's offline... I have no clue what I'm doing and every time I try to fix it, I wonder if it would be easier to buy a new printer since literally no article helps. Then again, my pockets probably wouldn't like that idea very much lolll

1 REPLY 1

‎12-13-2022 06:54 AM

HP Recommended

@vividlycadence

 

Welcome to the HP support community.

 

I understand that you are unable to connect the printer to the new router, I am glad to assist you.

Restore network settings to default settings

  • Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.

Setup the printer using HP Smart app

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

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