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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 4
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Solved!

How do I connect the Envy 5055 using ethernet (not wireless)?

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Envy 5055
Microsoft Windows 10 (64-bit)

I'm trying to use the auto-refill feature but it only seems to allow wireless connection.  I use ethernet to connect to my router from my computer, then connect the printer to the computer directly.  Is there a way to do this?  Thank you.

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@Xix13

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Unfortunately as per the Product Specifications: https://support.hp.com/in-en/document/c05945859#AbT2 this Printer does not have have Ethernet capability and to use the Instant Ink Program continuous Internet connectivity is required

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Thank you for your reply.  Not sure what you mean by "continuous internet service".  My computer is on 24/7, connected to the internet.  And when connectivity goes down, so does all the WiFi, so the explanation, like so many others these days, doesn't match what I experience daily.  But thank you for the reply.

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HP Support Agent
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Drop us a message anytime you need help

 

Thank you ☺️

KrazyToad
I Am An HP Employee

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