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‎05-02-2023 10:48 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M477fnw
Operating System: Microsoft Windows 11

I would like to perform a factory reset of my printer, but searches I have found talk about turning off the printer, then turning it back on while holding the Home, Return and a mythical button to the right of the Help (question mark) icon on the LCD screen. I see no such button to the right of the Help button, and I cannot seem to trigger a factory reset.

Can anyone help?

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