How do I remove a device on the app

[Riley3901]

I want to remove my HP 6900 printer from the app

[Sneha_01]

Hi @Riley3901,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

o remove your HP 6900 printer from the HP Smart app, follow these steps:

Using HP Smart App (on Windows or macOS):

Open HP Smart App: Launch the HP Smart app on your computer.

Select Your Printer: From the main screen of the HP Smart app, locate and select your HP 6900 printer.

Printer Details: Once you've selected your printer, you should see options or settings related to your printer.

Remove/Delete Device: Look for an option that allows you to manage or remove the printer from the app. This option is typically found in the printer settings or under a "Manage" or "Settings" section.

Confirm Removal: Follow the on-screen prompts to confirm that you want to remove the printer from the app. This action may require you to confirm your choice, depending on the app version.

Using HP Smart App (on Mobile Devices):

Open HP Smart App: Launch the HP Smart app on your Android or iOS device.

Select Printer: Tap on the printer icon or name that represents your HP 6900 printer.

Printer Settings: Look for settings or options related to managing the printer.

Remove Printer: Find the option to remove or delete the printer from the app. This is usually found in the printer settings or a similar menu.

Confirm Removal: Confirm your choice to remove the printer from the app when prompted.

Additional Tips:

Restart the App: If you don't see an obvious option to remove the printer, try restarting the HP Smart app and navigating back to the printer settings.

Clear Cache: Sometimes clearing the app's cache can refresh its settings and options, potentially revealing the option to remove the printer.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support