How do I reset a forgotten web admin password?

[DLP1024]

My printer is a LaserJet MFP M28w and I have lost access to the admin web portal due to a lost password. I would like to reconfigure some of the network settings but an unable to do so because I lack the credentials needed to access the settings. Is there a way to reset the printer to its default settings?

[Echo_Lake · Accepted solution]

@DLP1024

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps

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