How do you cancel a print job in progress on an Envy 6055e?

[Phyllis-Troy-NY]

How do you cancel a print job in progress on an Envy 6055e?

[Raj_05]

Hi @Phyllis-Troy-NY,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To cancel a print job in progress on an HP Envy 6055e or any HP printer, you can follow these steps.

Press the Cancel Button on the Printer (if available): Check if your HP Envy 6055e printer has a cancel button or a stop button. If it does, press it to stop the current print job.

Cancel from the Computer (Windows):

• On your computer, go to the Print Queue or Print Spooler. You can usually find this by searching for "Print Queue" in the Windows search bar.
• In the Print Queue window, you should see a list of all the print jobs in progress.
• Locate the print job you want to cancel, right-click on it, and select "Cancel" or "Cancel All Documents" if you want to cancel all print jobs.
• Confirm the action if prompted.

Cancel from the Computer (Mac):

• On your Mac, click on the Apple menu in the top-left corner and select "System Preferences."
• In System Preferences, click on "Printers & Scanners."
• Select your HP Envy 6055e printer from the list of printers on the left-hand side.
• Click on the "Open Print Queue" button.
• In the Print Queue window, you'll see a list of print jobs. Select the job you want to cancel and click the "X" button to cancel it.

Cancel from the HP Smart App (Mobile Devices):

• If you're printing from a mobile device using the HP Smart app, you can open the app and select the "Print Queue" or "Print Jobs" option.
• Find the print job you want to cancel and tap on it, then select the option to cancel or delete the job.

Power Off the Printer (Last Resort): If none of the above methods work, you can turn off the printer to stop the print job. Wait for a few moments, then turn it back on. The print job should be canceled.

Note that it's important to be quick in canceling a print job if you notice an issue, as once the printer starts printing a page, it may be challenging to cancel it without wasting some paper and ink.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support