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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 3772 All-in-One Printer
iOS

Need help with connecting the printer to the WiFi network.  

1 REPLY 1
HP Recommended

@Stevelyn94 

Hello,

Please use HP Smart app to configure your printer.

Then try to install it over Wi-Fi by doing the following:

 

Press a series of buttons on the printer to reset the wireless settings to ensure a successful connection.

  1. Make sure the printer is on.
  2. If the wireless indicator light is flashing, go to the next step to continue the software installation.
  3. Press and hold down the Power button ().
  4. While holding down the power button, press the Start Black Copy button () two times, and then press the Cancel button () three times.
  5. Release the power button. The Wireless light next to the Wireless button should be flashing. Repeat these steps if the Wireless indicator does not blink.
  6. Proceed immediately to the next step to continue the software installation. You have approximately 20 minutes to complete the software setup using the HP Auto Wireless Connect feature.
  7. Launch the printer software installed on the desktop and click Connect a new printer.
  8. Follow these steps to set up your wireless connection when the HP Automatic Wireless Connection screen appears:
    • Select Yes, send my wireless settings to the printer, and then click Next.
    • Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Refer to the HP document: HP printer setup (Apple AirPrint for iPhone, iPad), in order to configure your printer with your iOS device.

I remain at your disposal in case of need.

Best regards,:Wink:



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