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HP Recommended
HP OfficeJet Pro 9025e All-in-One Printer

I'd like to change the default email address on my 9025e. Cant find any option for this. Just purchased this unit 2 days ago.
Any one know how to do this?

1 REPLY 1
HP Recommended

@dlepp6563 

 

Welcome to the HP Community --

 

Scan to Email - EWS - SMTP - Profile setup

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Scan to Email > Settings / Scan to Email Setup

 

Default Sending email address

EWS_9025_Scan-to-Email_Setup_3EWS_9025_Scan-to-Email_Setup_3

 

EWS_9025_Scan-to-Email_Options_2EWS_9025_Scan-to-Email_Options_2

 

====================================================

What if?

If you are asking  about changing the Printer's email address -- that's a different animal.

 

======================================================

Print Anywhere -- the "replacement" for the old ePrint technology

 

IF the printer's email address could be changed...

HP Smart / HP Connected – Sign in / Create Account

 

That said...

If the printer is an HP+ service enabled printer, the printer's email address does not change (and should never be made public). 

 

Remote Print Jobs are sent directly to the printer using the HP Smart application and Print Anywhere

 

Yes, Print Anywhere is different from the old ePrint method.

 

When you first configure Print Anywhere, you -- as the owner -- can send jobs to the printer.

If you want to "add" another users, for example, friend, colleague, family member, you send that person an "Invite".

 

NOTE:  Print Anywhere is explained later in this message -- be sure to watch the Video.

 

What does Print Anywhere look like in an HP+ service enabled printer when signed into HP Smart / HP Connected?

 

HP_Smart_Connected_HP+_Printer_Options_1HP_Smart_Connected_HP+_Printer_Options_1

 

How to "get to there from here"?

 

This is a discontinued model --

Did you purchase the printer new, sealed-in-original-box from an authorized online store (as opposed as purchasing used or from ... the back of a truck)?

What?

Purchase makes a difference -- Although HP does  not any longer sell this model (it's been replaced) -- it is likely that the printer's extra features will be honored including Warranty. 

AND

It is possible, too, that the HP+ service can be enabled -- and likely must be done to use Print Anywhere.

 

Why important?

If I understand the documentation, HP+ service must be activated to enable the use of Print Anywhere, that is the ability to send jobs directly to the printer using its assigned email address. 

 

HP is likely to honor HP+ setup if the printer is a new, in-box, validated purchase.

 

Consider whether you want Print Anywhere badly enough to sign up for HP+.

 

It's not a "bad" thing -- just make sure you understand the HP+ service requirements that are necessary to make use of the benefits.

 

Printer and HP+service

 Contact HP+ Support

If needful, change your Country / Region

 

Note that HP+ assistance is only available for registered HP+ printers.

 

Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

 

HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+ here:

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions

 

 About HP Smart Advance for HP+ printers

 

==========================================

“Print Anywhere” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

And

Watch the Video >  How to use the Print Anywhere feature in the HP Smart App | HP Support

 

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

 

FAQ > Section:  How do I disable or enable Print Anywhere or Private Pickup?

 

FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?

Reference:  About HP Smart Advance for HP printers

HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.

 

 

 

 

Additional References

 

Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

OfficeJet Pro 9010, 9010e series:

OfficeJet Pro 9010, 9010e

OfficeJet Pro 9012, 9012e

OfficeJet Pro 9013

OfficeJet Pro 9014, 9014e

OfficeJet Pro 9015, 9015e

OfficeJet Pro 9016

OfficeJet Pro 9018, 9018e

OfficeJet Pro 9019, 9019e

OfficeJet Pro 9020, 9020e series:

OfficeJet Pro 9020, 9020e

OfficeJet Pro 9022, 9022e

OfficeJet Pro 9023

OfficeJet Pro 9024

OfficeJet Pro 9025, 9025e

OfficeJet Pro 9026

OfficeJet Pro 9028

HP Smart app (recommended)

Print Anywhere with the HP Smart app

HP Print Service Plugin

Apple AirPrint

Wi-Fi Direct

HP ePrint (non-e models only)

Samsung Print Service Plugin

Mopria Print Service

 

====  ====  ====  ====  ====  ====

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP OfficeJet Pro 9025e All-in-One Printer

 

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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