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- HP Community
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- How to change default email address for a 9025e?

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04-04-2024 03:06 PM
Welcome to the HP Community --
Scan to Email - EWS - SMTP - Profile setup
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Scan > Scan to Email > Settings / Scan to Email Setup
Default Sending email address
EWS_9025_Scan-to-Email_Setup_3
EWS_9025_Scan-to-Email_Options_2
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What if?
If you are asking about changing the Printer's email address -- that's a different animal.
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Print Anywhere -- the "replacement" for the old ePrint technology
IF the printer's email address could be changed...
HP Smart / HP Connected – Sign in / Create Account
That said...
If the printer is an HP+ service enabled printer, the printer's email address does not change (and should never be made public).
Remote Print Jobs are sent directly to the printer using the HP Smart application and Print Anywhere
Yes, Print Anywhere is different from the old ePrint method.
When you first configure Print Anywhere, you -- as the owner -- can send jobs to the printer.
If you want to "add" another users, for example, friend, colleague, family member, you send that person an "Invite".
NOTE: Print Anywhere is explained later in this message -- be sure to watch the Video.
What does Print Anywhere look like in an HP+ service enabled printer when signed into HP Smart / HP Connected?
HP_Smart_Connected_HP+_Printer_Options_1
How to "get to there from here"?
This is a discontinued model --
Did you purchase the printer new, sealed-in-original-box from an authorized online store (as opposed as purchasing used or from ... the back of a truck)?
What?
Purchase makes a difference -- Although HP does not any longer sell this model (it's been replaced) -- it is likely that the printer's extra features will be honored including Warranty.
AND
It is possible, too, that the HP+ service can be enabled -- and likely must be done to use Print Anywhere.
Why important?
If I understand the documentation, HP+ service must be activated to enable the use of Print Anywhere, that is the ability to send jobs directly to the printer using its assigned email address.
HP is likely to honor HP+ setup if the printer is a new, in-box, validated purchase.
Consider whether you want Print Anywhere badly enough to sign up for HP+.
It's not a "bad" thing -- just make sure you understand the HP+ service requirements that are necessary to make use of the benefits.
Printer and HP+service
If needful, change your Country / Region
Note that HP+ assistance is only available for registered HP+ printers.
Reminder
An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.
HP+ > Benefits, Requirements, Your Responsibilities
READ about HP+ here:
HP+ Printing – Website / Information / FAQ
Scroll down on page to “Top Questions”
About HP Smart Advance for HP+ printers
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“Print Anywhere” Supported on Select Printers
HP Printers - Print Anywhere with the HP Smart App
And
Watch the Video > How to use the Print Anywhere feature in the HP Smart App | HP Support
NOTE: If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.
FAQ > Section: How do I disable or enable Print Anywhere or Private Pickup?
FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?
Reference: About HP Smart Advance for HP printers
HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.
Additional References
Mobile Printing – Mobile Options for Printers
Start here
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
OfficeJet Pro 9010, 9010e series: OfficeJet Pro 9010, 9010e OfficeJet Pro 9012, 9012e OfficeJet Pro 9013 OfficeJet Pro 9014, 9014e OfficeJet Pro 9015, 9015e OfficeJet Pro 9016 OfficeJet Pro 9018, 9018e OfficeJet Pro 9019, 9019e OfficeJet Pro 9020, 9020e series: OfficeJet Pro 9020, 9020e OfficeJet Pro 9022, 9022e OfficeJet Pro 9023 OfficeJet Pro 9024 OfficeJet Pro 9025, 9025e OfficeJet Pro 9026 OfficeJet Pro 9028 | HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct HP ePrint (non-e models only) Samsung Print Service Plugin Mopria Print Service |
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP OfficeJet Pro 9025e All-in-One Printer
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