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- How to change my HP 6978 printer IP address from Manual to A...

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1 REPLY 1
03-13-2021 09:45 AM
@pete_hubb-6978, Welcome to HP Support Community!
The printer is set to automatic IP by default.
Here is how you set manual IP-
The steps on how to set a manual IP address can be found here.
For the DNS servers please use 8.8.8.8 for the Manual Preferred DNS Server and 8.8.4.4 for the Alternate DNS server. These are Google’s public DNS servers.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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