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- How to change the WiFi Network for HP Color LaserJet Pro MPF...

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08-01-2024 10:12 AM
I'm trying to change the WiFi network on my HP Color LaserJet Pro MFP 4301 and none of the on-line instructions are appropriate for this printer. Right now, it is 'stuck' on the old network and there's no way to change it. When I use the Wizard to replace it, after I log in using the Device Administrator account, it just kick me back to the main menu. If I try to change it in the WiFi settings, there's no tools in there to edit the network.
08-03-2024 06:28 AM
Hi @WayneLU2,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To change the Wi-Fi network on your HP Color LaserJet Pro MFP 4301, follow these steps.
Reset the Printer's Network Settings:
- On the printer's control panel, go to the Setup menu.
- Navigate to Network Setup or Wireless Settings.
- Look for an option like Restore Network Settings or Reset Network Settings. Confirm the reset. This will clear the current network configuration.
Reconnect to the New Wi-Fi Network:
- After resetting, the printer will attempt to connect to the network again.
- On the printer's control panel, navigate to the Wireless or Wi-Fi menu.
- Select Wireless Setup Wizard or Wi-Fi Setup Wizard. This will scan for available networks.
- Choose your new Wi-Fi network from the list and enter the password if required.
Use the HP Smart App:
- Ensure that your printer is powered on and connected to the same network as your computer or mobile device.
- Download and install the HP Smart app on your computer or mobile device.
- Open the HP Smart app and select Set Up a New Printer.
- Follow the on-screen instructions to connect the printer to the new Wi-Fi network.
Manual IP Address Configuration (if needed):
- If the above steps do not work, you may need to configure the IP address manually.
- On the printer's control panel, go to Setup > Network Setup > Manual IP.
- Enter the new IP address, subnet mask, and gateway for your network. Consult your network administrator or router for these details.
Reboot the Printer and Router:
- Power off your printer and router. Wait for a few moments, then power them back on. Sometimes, a reboot can help resolve connection issues.
Update Printer Firmware:
- Ensure your printer's firmware is up to date. Check HP’s support website for any available firmware updates and instructions for installing them.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator