• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Pro 6458 All-in-One Printer

A few day ago I had to reset up my wifi with my Linksys & was required to change my password which I did. I do not think I used my printer since that until now, trying to print today. I believe I have to update the wifi password to allow the printer to work, but I can not figure out how to change the password for the printer wifi. I've been looking all over. Please help since I can't get in touch with a live person right now. Thank you in advance! Julie

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @julieagg,

 

Welcome to the HP Support Community.

 

Are you trying to reset the printer EWS page password? If yes follow the steps below. 

 

Resetting the printer's network settings to its factory default settings erases the embedded Web server (EWS) administrator password.

Follow these steps to reset the printer to the factory default settings:-

On the back of the printer, press and hold the Wireless button for at least three second

 

Login to the EWS page with the default credentials and change the password.

Username: admin

Password: "Leave it blank"

 

Let me know how it goes.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Hi @julieagg,

 

Welcome to the HP Support Community.

 

Are you trying to reset the printer EWS page password? If yes follow the steps below. 

 

Resetting the printer's network settings to its factory default settings erases the embedded Web server (EWS) administrator password.

Follow these steps to reset the printer to the factory default settings:-

On the back of the printer, press and hold the Wireless button for at least three second

 

Login to the EWS page with the default credentials and change the password.

Username: admin

Password: "Leave it blank"

 

Let me know how it goes.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

So sorry I forgot to acknowledge. I was able to fix it before I saw your answer to me. Thank you so much!

HP Recommended

Hi @julieagg ,

Fantastic 🙂 I truly appreciate your time and patience.

 

If you need further assistance, feel free to reach out to us.

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Elohi_NR, thank you!

HP Recommended

My WiFi password is correct but keeps saying it is wrong .. I cannot figure out how to change it 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.