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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Pavilion 20
Microsoft Windows 8.1 (64-bit)

My printer is not on the same network as my computer

1 REPLY 1
HP Recommended

Hard to offer help unless you provide more details. Do you have two separate Wi-Fi networks? What wired LAN are the Wi-Fi access point(s) connected to?  Usually it looks like this:

 

[INTERNET] <-- Router --> [LAN] <-- Wi-Fi Access Point --> [Wi-Fi Network] <-- Printer

                                                                 |

                                                                 |

                                                                 V

                                                        Laptop / Phone / etc.     

 

 

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