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HP Recommended
DeskJet Plus 4100

My DeskJet Plus 4100 wont connect (wirelessly) to the internet, since I upgraded to fibre optics internet. I have tired every single options through the smart app and virtual assistant but nothing works. I dont know what else to do.help please !

1 REPLY 1
HP Recommended

@LSFF

 

Welcome to the HP support community.

 

Are you getting any error messages while connecting?W\

Which operating system is installed on the computer to which this printer is connected?

 

 

 

Sandytechy20
I am an HP Employee

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