How to connect to WiFi? Non-sensical instructions.

[Jackinory]

Hey all,

Downloaded the HP app for Mac. Turned on the printer. Instructions say "Connect the printer to a WiFi network using HP Smart Software". Printer's on, WiFi flashing automatically when turned on, printer not showing up when selecting "Connect a new printer". 

Where do I go from here? Thanks.

[SmithaP]

@Jackinory 

Welcome! Let’s get started on finding the best solution for your HP device.

If your HP DeskJet 4220e All-in-One Printer isn’t appearing in the HP Smart Software during setup, it could be due to connectivity issues. You can follow these steps to troubleshoot and resolve the problem:

1. Ensure Compatibility and Updates:

   • Make sure your macOS 15.0 Sequoia is fully updated.
   • Verify that the HP Smart App is the latest version. Check the App Store for any available updates.

2. Check Network and Printer Connectivity:

   • Ensure your Mac is connected to the correct Wi-Fi network. The printer needs to connect to the same network.
   • If there are issues with your Wi-Fi network, restart your router by unplugging it, waiting a few seconds, and plugging it back in.

3. Reset the Printer Network Settings:

   • Turn on the printer, if it’s not already.
   • Press and hold the Wireless button and the Cancel button on the printer at the same time for about 5 seconds. This will reset the network settings.

4. Reattempt Printer Setup:

   • Ensure the printer’s Wi-Fi light is blinking. This indicates it is ready to be set up.
   • Open the HP Smart App again and try to "Add Printer" or "Setup a New Printer"

You can refer to these links, which will guide you through the complete process of wireless setup.