How to delete a printer

[ChuckZ33]

I installed a new wifi device and need to connect it but I have tried everything with no luck. I've spent over 2 hours at this point. I can't even delete the printer. I've tried HP Smart app and online. It shows not connected. Get connectivity help. I've tried all of the including YT videos, etc.

Help please.

[greenturtle]

Hi,

Thanks for using the HP Support Community.

What's the printer model? Depending on the model, we can use do a wireless reset on the printer and use HP App to setup and connect printer to the network. The wireless reset (and even setup) can be done on printers with a Control panel.

When there is an Internet Service Provider | Router change | password change (for the network) or when moving to a new location, a wireless reset is needed for the printer with a re-setup using the HP app to get the printer connected to the network again.

Here's some examples on how to reset the wireless to defaults (different printers have different steps):

Reset wireless:

HP DeskJet 2800 printer series:

https://youtu.be/1WWqNB8h2SE

HP Smart Tank 670 | 6001 Printer series:

https://youtu.be/a4yjULz0dNg

HP Envy 6000 | 6400 Printer series:

https://youtu.be/TWBAFvOJuGk

HP Color LaserJet Pro 3300 Printer series:

https://www.youtube.com/watch?v=z89Wp-Vi_5U

Hope that helps!

[ChuckZ33]

I tried this - 

HP Envy 6000 | 6400 Printer series:

https://youtu.be/TWBAFvOJuG

It does a reset however nowhere does it allow me to connect the printer to the "new" wifi router that I put in services. 

[ChuckZ33]

If I connect this printer to my MacBook Pro computer I can print with it. However, I can't find anyway to connect this printer to my new wifi. I've tried everything, included using the Wireless Button. Any other option?