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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Welcome to the HP English Community --
Sorry - it won't work --
DeskJet printers do not support Ethernet.
In some cases the printers will support 5GHz - when not, connect the printer the SSID named network for 2.4Ghz.
Sample Specs document:
Product Specifications for the HP DeskJet 4158e All-in-One Printer (26Q93A)
Connectivity
Ports | 1 Wireless 802.11a/b/g/n; 1 Hi-Speed USB 2.0 |
Wireless capability | Yes, built-in Wi-Fi 802.11a/b/g/n |
Storage device and direct print support | Storage devices not supported |
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP DeskJet 4100e All-in-One series
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