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‎07-22-2021 04:22 PM - edited ‎07-22-2021 04:33 PM

HP Recommended
Product: m454dn
Operating System: Microsoft Windows 10 (64-bit)

Hey there,

 

I am having a very frustrating time setting up my Color LaserJet M454dn. I am trying to connect to my ATT wifi which serves both at 5ghz and 2.4ghz under the same SSID. How am I supposed to set this up? I have no issue connecting other devices to the 2.4ghz even though they are the same name. 

 

edit: and just to clarify, the HP Smart app cannot find the network, and the "convert a USB connection to wireless" in the printer app cannot find the network.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-22-2021 04:45 PM

HP Recommended

@abitathafrog 

 

Your printer which is Color LaserJet M454dn does not support wireless. Only M454nw, M454dw printers support wireless.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎07-22-2021 04:45 PM

HP Recommended

@abitathafrog 

 

Your printer which is Color LaserJet M454dn does not support wireless. Only M454nw, M454dw printers support wireless.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-22-2021 05:00 PM

HP Recommended

Really surprising this is more clearly stated in the accompanying manual or by detection by any of the software. Thank you for your answer

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