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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- How to put laptop and printer of different networks

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02-20-2021 04:00 AM - edited 02-20-2021 04:03 AM
I have recently started using a google mesh wifi system. I have finally figured out how to get my printer connected to the "guest" wifi option on the google nest - this "guest" wifi uses the 2.4ghz by defult which after much research seemed to be the only option for the printer as it doesn't seem to be able to use a 5ghz network. However, I do not want my laptop to have to use the 2.4ghz and would prefer it to be on my normal network which is 5ghz. Is there some way that I can have my laptop on a different network and it still print?
02-24-2021 10:06 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
To get the answer to this question, it is possible only with eprint. Connect your printer to the web, and then get the printer email address.
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Turn on the printer, load plain paper in the input tray, and make sure ink or toner cartridges are installed.
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Turn on Web Services:
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Touchscreen displays: On the printer, touch or press the HP ePrint button or icon
. Tap Setup, and then follow the on-screen instructions to turn on Web Services.
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Text-based displays: On the printer, navigate to Web Services Setup, Network Setup, or Wireless Settings, and then follow the on-screen instructions to turn on Web Services.
If Web Services are enabled already, tap Print or Print Info.
The printer email address displays on the control panel and an info page also prints with the printer email address.
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Find the HP ePrint email address that displays. If the printer email address does not display, wait a few hours, and then try printing the info page again.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee