• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎07-04-2024 12:15 PM

HP Recommended
Product: HP OfficeJet 4652 All-in-One Printer

HP Office Jet 4650 went off-line from wifi and says connect but nothing changes when connect is chosen. How do I reconnect to wifi?

Category:
1 REPLY 1

‎07-04-2024 12:39 PM - edited ‎07-04-2024 12:41 PM

HP Recommended


Click here for network setup using HP Smart but in a different language

Try the hard reset as shown in this video
https://www.youtube.com/watch?v=W49WuAXp4RQ

Network connect video might be helpful. Please connect to router and avoid WiFi direct if possible
https://www.youtube.com/watch?v=su0FCJ40QaY


Full feature software is here
https://ftp.hp.com/pub/softlib/software13/printers/OJ4650/basic/Basic_Webpack_x64-40.15.1231-OJ4650_...

DeskJet Reference

----

Possibly the printer is waking up from sleep and getting a different IP address.

 A quick fix is to set the sleep to off or never. Access the printers embedded web page and set sleep of off or never.

BeemerBiker_0-1720118354559.png

 

 

If the printer keeps changing it's IP address then a change to the modem is necessary.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.