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Common problems for Connectivity Issues
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‎07-04-2024 12:15 PM

HP Recommended
Product: HP OfficeJet 4652 All-in-One Printer

HP Office Jet 4650 went off-line from wifi and says connect but nothing changes when connect is chosen. How do I reconnect to wifi?

Category:
1 REPLY 1

‎07-04-2024 12:39 PM - edited ‎07-04-2024 12:41 PM

HP Recommended


Click here for network setup using HP Smart but in a different language

Try the hard reset as shown in this video
https://www.youtube.com/watch?v=W49WuAXp4RQ

Network connect video might be helpful. Please connect to router and avoid WiFi direct if possible
https://www.youtube.com/watch?v=su0FCJ40QaY


Full feature software is here
https://ftp.hp.com/pub/softlib/software13/printers/OJ4650/basic/Basic_Webpack_x64-40.15.1231-OJ4650_...

DeskJet Reference

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Possibly the printer is waking up from sleep and getting a different IP address.

 A quick fix is to set the sleep to off or never. Access the printers embedded web page and set sleep of off or never.

BeemerBiker_0-1720118354559.png

 

 

If the printer keeps changing it's IP address then a change to the modem is necessary.

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