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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2620
Microsoft Windows 10 (64-bit)

I forgot my password for EWS and cannot connect the printer to WiFi. How can I do it? Tried holding down the wireless and cancel button - didn't help. I tried to connect the printer to WiFi via USB. [Я забыл пароль для EWS и не могу подключить принтер к WiFi. Как мне это сделать? Пробовал удерживать кнопку беспроводного подключения и отмены - не помогло. Пытался подключить принтер к WiFi через USB]

 

Error screenshot

3 REPLIES 3
HP Recommended

@Alzaris I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: 

Click here to access the private message function.

 

Stand by for updates!

And have a good day.

 

Welcome to the HP Community!

(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

I will try this method as soon as I can, thanks

HP Recommended

@Alzaris Alright! Keep us posted with the results,

Good luck!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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