Hp Envy 6458e Wifi Issue

[Kat650]

Hello I Have been using Hp Envy 6458e For a while now. Recently we had a server issue were our wifi was set into a differnet building that we do not operate in. I Contacted Xfinity and we resolved the issue by changing Network name and its location back to our building. When the change was made the printer is connected to the wifi that no longer works and I am unable to change the wifi that the printer is connected to the new one. I have been struggling to try and figure out how to disconnect the printer from the wifi that is no longer in service to the current one that was fixed. Please help! The printer is used to scan patients Medical records and information in our Chiropractic Office. 

[BeemerBiker]

This is all I know about the 645x series of printers.

Click here for network setup using HP Smart but in a different language

this video shows unboxing and how to connect wifi using a smartphone but a laptop could be used
https://www.youtube.com/watch?v=AuuPe4MHwnc&ab_channel=CopyPrintScan
or just wifi
https://www.youtube.com/watch?v=MkiFrTEcvns&ab_channel=CopyPrintScan


hard reset first method
a hard reset second method requires the cartridge door be open

Another reset method

For those who have lost internet connection to the printer and need to reset manually there is a power and Wi-Fi button near the power cord on the back of the printer. Hold it for 3-6 seconds or longer. The printer will shut off .Unplug it and re plug it and it should be at factory settings to be set up again through the HP Smart app.

full feature software click here apr 2024

if no smartphone then use the wps or pushbutton method discussed on page 28 of the users manual

this printer supports 2.4 and 5ghz bands.

reference pro 6458 Pro 6455

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

[Kat650]

Holding both power button and wifi button helped to reset the printers connect. When I turned the printer back on it was connecting to my new network 2.4. After the process of waiting for connection to read my printer I had to hold the Information button. Then everything finished. I then received a prompt to turn off printer if not connected to internet. Which I Did for about 2 minutes. and nothing happened. on the HP APP, still says printer in unfinished.