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‎07-10-2020 12:57 PM - last edited on ‎02-04-2026 07:12 AM by Moderator

HP Recommended
Product: Hp LaserJet 1020

Hello

I have Windows 10 in S mode and I'm trying to install Hp LaserJet 1020 Printer which is 13 years old. Because window is in S mode it won't allow me to download the drivers from HP website. I have tried via HP app available on Microsoft store but its not working and tried other ways too but no luck. I don't want to remove the S mode from windows 10.

Any help and suggestions will be appreciated. Thanks

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-11-2020 12:08 AM

HP Recommended

To use the specific printer model, moving to Windows 10 and not using Windows 10 in S mode would be the only solution, due to incompatibility with S Mode.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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4 REPLIES 4

‎07-10-2020 01:04 PM

HP Recommended

Hi,

I afraid the printer is not supported on Windows 10 in S mode and cannot be used with a such:

https://support.hp.com/us-en/document/c05532298

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎07-10-2020 03:51 PM

HP Recommended

Thanks Shlomi for your reply. 

What is the solution to this please?

 

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‎07-11-2020 12:08 AM

HP Recommended

To use the specific printer model, moving to Windows 10 and not using Windows 10 in S mode would be the only solution, due to incompatibility with S Mode.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎07-11-2020 05:27 AM

HP Recommended

I have done that although I was reluctant and now the printer is connected and working fine.

Thanks for your support 

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