Hp SMART TANK 515

[angelogasa]

Hi, recently i changed my wifi password and normally i do not have any trouble re configuring the printer just by pressing the wifi and cancel button on the printer, but on the recent re configuration i added a custom ews password and i forgot all about it, so now i am having trouble reconfiguring the printer since it is asking for the ews administrator password that i set, is there a way to retrieve the password?

thigs i did

resetting the network configuration by pressing wifi and cancel button in multiple occasion today 

[Echo_Lake · Accepted solution]

@angelogasa

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

Restore the network settings to default settings to reset the EWS page password:

You can also, try this method (by Dooglio)

• "While holding the power button, press and hold the black copy button and the resume button at the same time until the spinning wheel appears on the display."

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[angelogasa]

the same solution given by the support through whatsapp thank you to both of you

[Echo_Lake]

@angelogasa

Thank you for posting back. 

Please feel free to contact us here anytime you need any further assistance.

Have a great day ahead!