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We have an HP Smart Tank 6000. Had no trouble connecting to previous modem, just upgraded to a NetGear Nighthawk Modem Router Combo, DOCSIS 3.1 Cable Modem. It syncs well with the tv, phones, which are iPhone 13s, but the printer is not finding the network. Printer is right next to modem. If I knew the IP address for the printer would search that way but not sure how to find this. Any suggestions would be appreciated!!

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