• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎08-12-2024 10:29 AM

HP Recommended
Product: HP DeskJet 2742e All-in-One Printer

Printer worked then one day just became un connected.  Now all my red lights are on and not connected I have tried the unplugging method the taking cartridges out method moving closer to router method absolutely nothing will work and of course my warranty is expired.  I am fed up with this Printer just seeing if there is any last suggestions for help out there before I throw this across my yard and start writing reviews on hp printers.

Category:
1 REPLY 1

‎08-12-2024 11:01 AM

HP Recommended

You may need to reset the printer: video here

WiFi setup to router: video here

For WiFi direct setup click here.
This is useful if there is no modem or you do not want to give someone access to your modem but you want to let them print something.

Simple push button or WPS setup is described on page 22 of Users Manual

Full feature software 2742 feb 2022

Printer Reference 2742e

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.