Hp envy 4502

[Amylynn2026]

My printer is not connecting to my WiFi. I cannot reset to factory settings as there is no button on the back. Can I get a printer cable to sidestep the wireless setup?

[Jerry_57]

Hi @Amylynn2026,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP ENVY 4502 printer is not connecting to WiFi, and you cannot reset it easily to factory settings. You can indeed use a USB printer cable to establish a connection and operate the printer. Here’s a step-by-step guide on how to do that:
 

Steps to Connect via USB Cable:

Obtain a USB Printer Cable: Ensure you have a compatible USB printer cable for HP printers. This type of cable typically has a USB Type-A connector on one end (to connect to your computer) and a Type-B connector on the other end (to connect to your printer).

Connect the Printer to Your Computer:
 

• Insert the Type-B connector into the corresponding USB port on the printer.
   
• Connect the other end (Type-A) to a USB port on your computer.

Install Printer Driver:
 

• Insert the installation CD that came with the printer into your computer’s CD-ROM drive. If you don't have the CD, you can download the drivers from the Official HP® Support.
   
• Follow the on-screen instructions to install the necessary drivers and software for the HP ENVY 4502.

Set Up the Printer:
 

• If prompted during the setup, select "USB" as the printer connection type.
   
• Follow any further instructions to complete the installation.

Test the Connection:
 

• Try printing a test page to ensure that the printer is properly connected and functioning via the USB connection.
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support