Hp envy 6458e printer

[Why5332]

The hp6458e printer  is not connecting to wireless through my smart router. I tried through the hp smart app on my android and through windows 11 on my laptop.  

I looked for a port on the printer to try an ethernet connection but can't find a port. My Bluetooth was on and my location was on.  

[Jay_G24]

Hi @Why5332,

Welcome to the HP Support Community

I'd like to help!

I understand you are unable to connect to a network.

To assist better -

1.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
2. Are you trying to connect your printer to your home network or a public network?
3. What is the status of the wireless light on the printer, steady or blinking?
4. Do you have a USB cable to connect between the printer and the computer?

Meanwhile,Use the Wi-Fi Protected Setup (WPS) button on your router to connect the printer to your Wi-Fi network.

Place the printer near the Wi-Fi router.

Put the printer in WPS connection mode.

Most printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash.

HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold the Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes.

Within two minutes, press and hold the WPS button on the router until the connection process begins.

Wait for the Wireless light or bar on the printer to stop flashing. The printer is now connected to the network.

You may also refer to - No Connection after Router or Wi-Fi Settings Change

Hope this helps! Keep me posted. 

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