Hp envy printer 6000 not printing without internet

[Moo0414]

Hp envy6000

when I first got the printer, it worked without internet. Now it doesn't work or print anything unless connected to internet. Please help as I don't have wifi and I need to print stuff for work. 

[Sneha_01]

Hi @Moo0414,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Envy 6000 printer requires an internet connection to print and you don't have Wi-Fi, there are a few steps you can take to ensure it can print offline. Here's a guide to help you resolve this issue:

Step-by-Step Troubleshooting

Check Printer Connection Type:

• Ensure the printer is connected to your computer via USB cable if you don't have a Wi-Fi connection.
• Make sure the USB cable is securely connected to both the printer and your computer.

Set Printer to USB Mode:

• Open HP Smart or the HP Printer Assistant on your computer.
• Go to the Printer Settings and ensure the printer is set to USB mode instead of Wi-Fi mode.

Install Printer Drivers:

• Visit the HP Support website and download the latest drivers and software for your HP Envy 6000 series printer.
• Install the drivers and follow the on-screen instructions to set up the printer for USB connection.

Check Printer Settings:

• Go to Control Panel > Devices and Printers (or Settings > Devices > Printers & Scanners).
• Right-click your HP Envy 6000 printer and select Printer Properties.
• Go to the Ports tab and ensure the correct USB port is selected.

Print Offline:

• Make sure the printer is set to print offline.
• In Devices and Printers, right-click the printer and ensure Use Printer Offline is unchecked.

Firmware Update:

• Ensure your printer firmware is up to date. While an internet connection is typically required to update firmware, you can do this at a location with internet access, like a friend's house or an office.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support