Hp eprint not working on MFP M128FW

[vivekarya]

Not able to connect to hp e print services on my laserjet mfp m128fw

[Dragon-Fur]

@vivekarya 

Welcome to the HP Community --

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Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

LaserJet Pro MFP M127 series: LaserJet Pro MFP M127fn, M127fs, M127fw LaserJet Pro MFP M128 series: LaserJet Pro MFP M128fn, M128fp, M128fw

Apple AirPrint HP wireless direct HP ePrint HP Print Service Plugin

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 Discussion

ePrint is still free -- the procedure model has not changed in the years ePrint has been in service.

As in the past, ePrint processes are all automated on the HP side.

There are protocols in place to handle security and programs monitor server health.

There are not groups of agents sitting at desks monitoring individual jobs.

One thing you can influence on your side:  Ensure Web Services is running.

The printer's user manual explains how to set up and use ePrint:

User Guide 

Start on Page 30

Troubleshooting Web Services - Start here

 HP printers - Cannot connect to Web Services

and

How to use ePrint – HP Document

HP printers - Print with HP ePrint

What else?

It is possible that ePrint service is down temporarily in one or more regions (of the world).

Should there be a problem in the HP side, an alert will be issued within HP to HP  - when there is a fix in place, service should resume.

No - We cannot check the service status, including whether, where, if, how, when.

There is no "outside looking in" method to request status or updates.

When / If service resumes -- assuming your job meets the ePrint criteria and that your printer is connected to HP Smart / HP Connected -- you can send jobs to your printer.

A successful job process will issue to your sender's email a notice of success.

Reminder

There is no followup to the initial email --

Once the job is accepted by the HP Server side, the job will eventually print on your printer or it will not.

Example - ePrint Job Received

ePrint_Job_Received_1

References

 “HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere

Management / Options

HP Smart / HP Connected – Sign in / Create Account

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Account Dashboard

Select Printers > In Section Printer Options > Click Manage Printer Settings

Example - HP Smart / HP Connected - ePrint

To those reading:  This sample does not include Print Anywhere settings

HP_Smart_Connected_Edit_ePrint_Address_4

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP LaserJet Pro MFP M128fw  

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