Hp printer envy inspire 7255e

[Grammyspecky]

Hp printer envy inspire 7255e I am trying to install and I keep getting error code UA_500_EB000U0415 unable to register the printer to your account is what it is saying. So I am not able to print without completing this. 

[Nal_NR]

Hi @Grammyspecky,

Welcome to the HP Support Community. 

I'd like to help!

I see that you are getting Error Code UA_500_EB000U0415 on your HP envy inspire 7255e printer. 

Restore factory defaults (printers with touchscreens)

Restore the printer to factory default settings from the touchscreen settings menu.

1. On the printer control panel, touch the Setup icon , and then touch Printer Maintenance.
2. Touch Restore, and then touch Restore Factory Defaults.
3. On the confirmation prompt, touch Continue to complete restoring to factory defaults.

Restore factory defaults (printers without touchscreens)

1. Open the cartridge access door.
2. Press and hold the Power button and Wireless button for three seconds.
3. Wait for 20 seconds for the printer to reset.

Remove the printer from the HP Smart app

Remove your printer in HP Smart.

1. Close the HP Smart app, and then reopen it.
2. Right-click or long-press the printer icon, and then click Hide Printer or Forget Printer.

Restart setup process using HP Smart

Set up your printer using the HP Smart app.

1. Open the HP Smart app.
2. Click Add Printer or to find your printer.
3. Follow the on-screen instructions to set up your printer.
4. If you are unable to complete the setup, restart the HP Smart app, and then try again.

Hope this helps! Keep me posted for further assistance.
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