Hp smart android

[Maximkhandros]

Hello, 

After I installed hp smart, when I open it I get white page. I tried it on several phones and get the same result. Please help!

[TEJ1602]

@Maximkhandros, Welcome to HP Support Community!

To better assist you- 

1)Are you trying to login into your HP Smart website Account?

2) Are you able to send print jobs from the app?

Meanwhile, Try the steps below-

1) restart your phone and the printer

  and then check if the issue occurs, try a browser to login to HP Smart web account

2)uninstall the app and restart your phone

3) install the app and try again

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Maximkhandros]

Hello

I tried everything. The main problem is that when I enter into the app I get white page. I got Israeli support that get me understand that the app is not working. They couldn't tell me when the problem will be solved.

[The_Fossette]

@Maximkhandros

Are you trying to use the Israeli version of the app?

Did you try the English version?

Meanwhile, I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!