Hp wifi connection issues to starlink

[Angieb66]

Hi...my printer was working fine until I change the ink and then I was unable to connect to the WiFi. I have tried the usual, turning the router off waiting 60 seconds etc but still nothing....any suggestions would be great. Thank you in advance 🙏🏻 

[VikramTheGreat]

Hi @Angieb66,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I can imagine how frustrating this is. Your printer was working perfectly, you just changed the ink, and suddenly the Wi-Fi connection disappears. Let’s get your printer back online.

Step-by-Step Fix

1. Check Wireless Light

• Make sure the wireless icon/light on the printer is solid blue (connected) or blinking (trying to connect).
• If it’s off, press the Wireless button or go to Settings → Network → Wireless Setup Wizard.

2. Reconnect Using Wireless Setup Wizard

• On the printer’s control panel: 
  • Tap Setup → Network → Wireless Setup Wizard.
  • Select your Wi-Fi network and enter the password.

3. Restart Devices in Order

• Turn off the printer, router, and computer/phone.
• Turn on the router first, and wait 2 minutes.
• Then turn on the printer, and then your device.

4. Check HP App

• Open the HP app on your phone or computer.
• If the printer is missing, remove and re-add it.
• Download the HP app here:
  👉 HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site

5. Update Printer Firmware

• Go to HP’s official site:
  👉 Official HP® Support
• Enter your printer model and install the latest firmware.

HP Official Guide👉: Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat