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Hp Deskjet 3630
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Trying to connect to wifi. I get as far as being sent to 123hp.com/dj3630 but the website never loads. I can't complete the setup. What do I do? Is there another site?

Many thanks to anyone who can help. 

1 REPLY 1
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@Zeldamorgana

 

Welcome to the HP Support Community.

 

This document should help you: https://support.hp.com/us-en/document/ish_2059279-1992970-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


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