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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I CHANGED WIFI IN THE HOUSE, SO HOW DO I CHANGE IT ON THE PRINTER? I KEEP FOLLWING THE TUTORIALS, BUT NOTHING IS WORKING 

1 REPLY 1
HP Recommended

Hi @CINNAMON1719,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

When you change the Wi-Fi network in your home, you need to update the Wi-Fi settings on your printer to connect it to the new network. Here's how you can do it:

Method 1: Using the Printer's Control Panel (if applicable)

Access the Wi-Fi Settings:

  • On your printer's control panel, navigate to the network settings or setup menu. The exact steps may vary depending on your printer model.

Select Wi-Fi Setup or Network Setup:

  • Look for options like "Wi-Fi Setup", "Wireless Setup", or "Network Setup". Select this option to start the setup process.

Choose the New Network:

  • Your printer should detect available Wi-Fi networks. Select the new Wi-Fi network from the list.

Enter Network Password:

  • If prompted, enter the password for the new Wi-Fi network using the keypad on the printer's control panel.

Complete the Setup:

  • Follow the on-screen instructions to complete the setup process. Once connected, the printer should print a confirmation page.

Method 2: Using HP Smart App (Recommended for HP Printers)

Download and Install HP Smart App:

  • Download and install the HP Smart app on your smartphone or tablet from the app store (Google Play Store for Android, App Store for iOS).

Add Printer to HP Smart:

  • Open the HP Smart app and tap on the "+" icon to add a new printer.
  • Follow the on-screen instructions to connect your printer to the new Wi-Fi network.

Complete Setup:

  • Once the printer is connected to the new Wi-Fi network, follow any additional prompts in the app to complete the setup process.

Method 3: Using Printer Software on Computer

Access Printer Software:

  • Open the printer software installed on your computer. This could be HP Smart.

Navigate to Settings:

  • Look for an option to access printer settings or setup.

Change Wi-Fi Settings:

  • Find the option to change or update Wi-Fi settings.
  • Follow the on-screen instructions to connect the printer to the new Wi-Fi network.

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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