I am asked to go to privacy statement and accept EULA what and where is the eula

[Noreenm1]

I cannot print because an error message shows . Go to privacy statement and accept EULA

what and where is EULA

[Nal_NR]

Hi @Noreenm1 ,

Welcome to the HP Support Community. I'd be happy to assist you.

• Are you using the HP Smart app to print?
• To assist you better, kindly attach a screenshot of the error in your next post.
• What model printer are you using?

For now,

Update the printer firmware

Click here to learn different methods of updating the printer firmware.

To accept the End User License Agreement (EULA) on your HP printer, you typically need to access the printer's control panel and navigate to the settings or setup menu. The exact steps may vary slightly depending on your HP OfficeJet Pro 6230 printer's specific firmware and software version, but here are the general steps to accept the EULA:

1. Turn on your printer: Ensure your HP OfficeJet Pro 6230 is powered on and ready.

2. Access the Control Panel: Use the printer's control panel or touchscreen to navigate through the menu. The specific controls and interface may vary, but typically, you will find buttons for "Setup," "Settings," or similar options.

3. Navigate to Privacy Statement and EULA:

   • Look for an option related to "Privacy Statement," "Terms of Use," or "End User License Agreement." This is where you will find the agreement you need to accept.

4. Review the Agreement: Select the option to review the agreement, and the printer will display the terms of the EULA or privacy statement on the screen. Carefully read through the agreement.

5. Accept the Agreement: After reviewing the agreement, there should be an option to accept or agree to the terms. Select this option.

6. Confirmation: The printer may ask you to confirm your acceptance. Follow the on-screen prompts to confirm that you agree to the terms.

7. Complete the Process: Once you've accepted the EULA, the printer should acknowledge your acceptance and may return you to the main menu or settings.

If you encounter any difficulties or have specific questions related to your HP OfficeJet Pro 6230 printer, you can also contact HP customer support for assistance. They can provide guidance and troubleshooting based on your printer's exact configuration.

Hope this helps! Keep me posted for further assistance.
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