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‎09-03-2021 04:03 PM

HP Recommended
Product: HP DeskJet 3755

I cannot connect to web services. I am connected to wifi. I tried going to my IP address and clicking setup under web services, but I get an error message that says, "System Error. Network connection error. Check network and try again." I've been trying for hours on a PC, iPhone, and iPad. I even tried chatting with support and they could not help me. SOMEONE PLEASE HELP.

Category:
4 REPLIES 4

‎09-16-2021 08:26 AM

HP Recommended

@emcraney, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to connect the printer to web services. Let us try these steps:

 

Restart the wireless router, and the printer

Make sure the printer is connected to the internet.

 

Restart web services

Click here to know how to turn off web services. Refer to this document to know how to turn it on.

 

If the issue persists, follow the steps from this document - Cannot Connect to Web Services

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎09-16-2021 08:32 AM

HP Recommended

I solved this issue on my own. I think it was an HP error. Because I tried the same steps again the following day and had no problems. Thanks for reaching out, though!

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‎09-16-2021 08:38 AM

HP Recommended

@emcraney

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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‎09-16-2021 08:45 AM

HP Recommended

Thanks! I have been enjoying my new printer. It's the first one I've ever owned, and it's awesome. I appreciate knowing I have support.

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