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‎03-07-2023 06:43 AM - last edited on ‎03-07-2023 11:38 AM by Retired

HP Recommended
Product: HP LaserJet Pro M102w Printer

I have been trying for hours now to get my printer to go online. Ever since I got a new modem with a new provider the printer won't connect

 

Category:
2 REPLIES 2

‎03-07-2023 06:45 AM

HP Recommended

HP laser Jet Pro M102w

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‎03-07-2023 11:00 PM

HP Recommended

Before you begin
Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device. ...
Verify that your printer is not in Use Printer Offline mode.
Unplug and restart your printer.
Set your printer as the default printer.
Clear the print queue.
Reset the service that manages the printing queue.

 

Regards,

Diana

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